Welcome to Caro Event Designer LA (“we,” “us,” or “our”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit caroeventdesign.com, contact us, or use our services.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect personal information in the following situations:

Information you provide directly

When you contact us, submit a form, request a quote, place an order, or subscribe to our newsletter, you may provide:

• Name
• Email address
• Phone number
• Event details (date, theme, location, etc.)
• Custom order information
• Payment-related information (processed securely through third-party services)

Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited
• Time spent on the site
• Cookies and similar technologies

This helps us improve user experience and site performance.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Process orders and provide services
• Personalize and create custom designs for your event
• Send booking confirmations and updates
• Send newsletters and promotional emails (only if you opt in)
• Improve our website and services
• Maintain records for internal and legal purposes

We never sell your information.

3. Cookies & Tracking Technologies

We may use cookies to:

• Enhance site navigation
• Analyze website traffic
• Improve user experience

You can disable cookies through your browser settings, but the website may not function optimally.

4. Sharing Your Information

We only share your information with:

• Service providers (such as payment processors or shipping carriers)
• Email marketing platforms you voluntarily subscribe to
• Analytics tools to improve website performance

We do not sell, rent, or trade your personal information.

We may disclose information if required to comply with law, enforce policies, or protect safety and legal rights.

5. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Opt out of marketing emails at any time
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, contact us at:
caroeventdesignerla@gmail.com

7. Payment Information

All payments for services or custom orders are processed through secure third-party platforms.
We do not store full credit card details on our servers.

8. Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children.
If you believe we have collected information from a minor, please contact us immediately.

9. External Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted on this page with a revised “Last updated” date.

We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Caro Event Designer LA
📧 caroeventdesignerla@gmail.com

📍 Santa Clarita, California, USA